Technical fix guide
Click-to-Email Tracking Missing
Email links (mailto:) exist but no click tracking detected. Tracking email clicks helps measure lead generation.
Issue ID: ANALYTICS-CLICK-EMAIL-001
Severity: minor
Impact: Low
Effort: S
Use this article when
- You need deeper remediation guidance than the issue card can show.
- You want CMS-specific steps before handing the fix to a developer.
- You want a repeatable re-check path after shipping the change.
What this issue is
Email links (mailto:) exist but no click tracking detected. Tracking email clicks helps measure lead generation.
Why it matters
Email links (mailto:) exist but no click tracking detected. Tracking email clicks helps measure lead generation. This affects crawlability, rendering, and whether the site can be interpreted correctly by search engines.
How we detect it
- FreeSiteAudit flags this issue when the rule for ANALYTICS-CLICK-EMAIL-001 fails and the page evidence points to Dom body.
- You can usually confirm this by checking the page source or the relevant page settings inside your CMS.
Evidence examples
Check the affected page source, rendered output, or relevant CMS setting to confirm the missing or incorrect element.
How to fix it
- 1Add a GA4 event listener or GTM trigger on mailto: link clicks
- 2Use event name "click_to_email" with email address as a parameter
How to re-check it
- Clicking an email link fires a GA4 event visible in Realtime
Related tools
This issue is best verified with the full FreeSiteAudit crawl rather than a single-point mini tool.