Trust fix guide
Missing About or Team Page (Refined)
No about page or team information detected. Showing the people behind the business builds trust and credibility.
Issue ID: CT-ABOUT-REFINED-001
Severity: minor
Impact: Med
Effort: M
Use this article when
- You need deeper remediation guidance than the issue card can show.
- You want CMS-specific steps before handing the fix to a developer.
- You want a repeatable re-check path after shipping the change.
What this issue is
No about page or team information detected. Showing the people behind the business builds trust and credibility.
Why it matters
No about page or team information detected. Showing the people behind the business builds trust and credibility. This affects buyer confidence and whether a visitor feels comfortable contacting or buying from you.
How we detect it
- FreeSiteAudit flags this issue when the rule for CT-ABOUT-REFINED-001 fails and the page evidence points to Nav crawl.
- You can usually confirm this by checking the page source or the relevant page settings inside your CMS.
Evidence examples
Check the affected page source, rendered output, or relevant CMS setting to confirm the missing or incorrect element.
How to fix it
- 1Create a dedicated About page with your story, mission, and team photos
- 2Include team member bios with relevant credentials
- 3Link the About page from main navigation
How to re-check it
- About page exists and is linked from the main navigation
Related tools
This issue is best verified with the full FreeSiteAudit crawl rather than a single-point mini tool.