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Shopify fix guide

Keyboard Navigation Issues Detected on Shopify

Some interactive elements cannot be reached or activated using only a keyboard. This blocks access for users who cannot use a mouse.

Issue ID: A11Y-KEYBOARD-001Severity: majorEffort: M

Why this matters

Some interactive elements cannot be reached or activated using only a keyboard. This blocks access for users who cannot use a mouse. This affects usability, compliance risk, and how many visitors can successfully consume the page.

Shopify fix path

How to fix this on Shopify

Use theme settings, page settings, or theme code.

  1. 1Find the source of the issue in Shopify admin.
  2. 2Apply the change.
  3. 3Preview and publish.

After you fix it

  • Navigate the entire page using only Tab, Enter, and Escape keys

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