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Shopify fix guide

Modal Dialog Focus Management Issue on Shopify

Modal dialogs do not trap focus or return focus to the trigger element when closed. This causes keyboard users to lose their place on the page.

Issue ID: A11Y-MODAL-FOCUS-001Severity: majorEffort: M

Why this matters

Modal dialogs do not trap focus or return focus to the trigger element when closed. This causes keyboard users to lose their place on the page. This affects usability, compliance risk, and how many visitors can successfully consume the page.

Shopify fix path

How to fix this on Shopify

Use theme settings, page settings, or theme code.

  1. 1Find the source of the issue in Shopify admin.
  2. 2Apply the change.
  3. 3Preview and publish.

After you fix it

  • ✓Open and close modals using only the keyboard and confirm focus management is correct

Same fix, other platforms

Fix modal dialog focus management issue on a different CMS

Other fixes

More Shopify fixes

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