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Shopify fix guide

No Click-to-Call for Local Business on Shopify

Mobile users expect to tap a phone number to call. Without click-to-call, local businesses lose potential leads.

Issue ID: MOBILE-CALL-001Severity: moderateEffort: S

Why this matters

Mobile users expect to tap a phone number to call. Without click-to-call, local businesses lose potential leads. This affects usability on phones, which is where most local-business traffic now happens.

Shopify fix path

How to fix this on Shopify

Use theme settings, page settings, or theme code.

  1. 1Find the source of the issue in Shopify admin.
  2. 2Apply the change.
  3. 3Preview and publish.

After you fix it

  • Test on a mobile device that tapping the number initiates a call

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