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Mobile fix guide

No Click-to-Call for Local Business

Mobile users expect to tap a phone number to call. Without click-to-call, local businesses lose potential leads.

Issue ID: MOBILE-CALL-001
Severity: medium
Impact: High
Effort: S

Use this article when

  • You need deeper remediation guidance than the issue card can show.
  • You want CMS-specific steps before handing the fix to a developer.
  • You want a repeatable re-check path after shipping the change.
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What this issue is

Mobile users expect to tap a phone number to call. Without click-to-call, local businesses lose potential leads.

Why it matters

Mobile users expect to tap a phone number to call. Without click-to-call, local businesses lose potential leads. This affects usability on phones, which is where most local-business traffic now happens.

How we detect it

  • FreeSiteAudit flags this issue when the rule for MOBILE-CALL-001 fails and the page evidence points to Dom body.
  • You can usually confirm this by checking the page source or the relevant page settings inside your CMS.

Evidence examples

Check the affected page source, rendered output, or relevant CMS setting to confirm the missing or incorrect element.

How to fix it

  1. 1Add a clickable phone link: <a href="tel:+15551234567">(555) 123-4567</a>
  2. 2Make it prominent in the header or hero section
  3. 3Consider adding a sticky call button for mobile

How to re-check it

  • Test on a mobile device that tapping the number initiates a call

Related tools

This issue is best verified with the full FreeSiteAudit crawl rather than a single-point mini tool.