Trust fix guide
No Email Address Visible
No email address found on the page. Displaying a business email builds trust and provides an additional contact channel.
Issue ID: TRUST-EMAIL-001
Severity: low
Impact: Med
Effort: S
Use this article when
- You need deeper remediation guidance than the issue card can show.
- You want CMS-specific steps before handing the fix to a developer.
- You want a repeatable re-check path after shipping the change.
What this issue is
No email address found on the page. Displaying a business email builds trust and provides an additional contact channel.
Why it matters
No email address found on the page. Displaying a business email builds trust and provides an additional contact channel. This affects buyer confidence and whether a visitor feels comfortable contacting or buying from you.
How we detect it
- FreeSiteAudit flags this issue when the rule for TRUST-EMAIL-001 fails and the page evidence points to Dom body.
- You can usually confirm this by checking the page source or the relevant page settings inside your CMS.
Evidence examples
Check the affected page source, rendered output, or relevant CMS setting to confirm the missing or incorrect element.
How to fix it
- 1Add a professional business email address (e.g., info@yourdomain.com)
- 2Display it in the footer, contact section, or header
- 3Avoid free email providers for business communication
How to re-check it
- Confirm a business email address is visible on the page
Related tools
This issue is best verified with the full FreeSiteAudit crawl rather than a single-point mini tool.