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Trust fix guide

No Contact Form

Many customers prefer forms over calling. Losing leads.

Issue ID: TRUST-FORM-001
Severity: medium
Impact: Med
Effort: M

Use this article when

  • You need deeper remediation guidance than the issue card can show.
  • You want CMS-specific steps before handing the fix to a developer.
  • You want a repeatable re-check path after shipping the change.
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What this issue is

Many customers prefer forms over calling. Losing leads.

Why it matters

Many customers prefer forms over calling. Losing leads. This affects buyer confidence and whether a visitor feels comfortable contacting or buying from you.

How we detect it

  • FreeSiteAudit flags this issue when the rule for TRUST-FORM-001 fails and the page evidence points to Dom body.
  • You can usually confirm this by checking the page source or the relevant page settings inside your CMS.

Evidence examples

Check the affected page source, rendered output, or relevant CMS setting to confirm the missing or incorrect element.

How to fix it

  1. 1Add a simple contact form (name, email, message)
  2. 2Place it prominently on the page
  3. 3Keep fields minimal
  4. 4Add a clear CTA button

How to re-check it

  • Confirm a contact form is accessible from the homepage

Related tools

This issue is best verified with the full FreeSiteAudit crawl rather than a single-point mini tool.