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Trust fix guide

Contact Page Exists But Not Linked

A Contact page was found at , but there is no link to it in the homepage navigation or footer. A dedicated contact page in the navigation makes it easy for visitors to reach out.

Issue ID: TRUST-CONTACTLINK-002
Severity: medium
Impact: Med
Effort: S

Use this article when

  • You need deeper remediation guidance than the issue card can show.
  • You want CMS-specific steps before handing the fix to a developer.
  • You want a repeatable re-check path after shipping the change.
Re-run full audit

What this issue is

A Contact page was found at , but there is no link to it in the homepage navigation or footer. A dedicated contact page in the navigation makes it easy for visitors to reach out.

Why it matters

A Contact page was found at , but there is no link to it in the homepage navigation or footer. A dedicated contact page in the navigation makes it easy for visitors to reach out. This affects buyer confidence and whether a visitor feels comfortable contacting or buying from you.

How we detect it

  • FreeSiteAudit flags this issue when the rule for TRUST-CONTACTLINK-002 fails and the page evidence points to Url probe, Navigation.
  • Typical evidence looks like: Contact page found at (HTTP ).

Evidence examples

Contact page found at (HTTP )
No "Contact" link found in homepage navigation or footer

How to fix it

  1. 1Add a "Contact" or "Contact Us" link to your main navigation or footer
  2. 2Link directly to the existing page
  3. 3Make it prominent and easy to find

How to re-check it

  • Confirm "Contact" link is visible in navigation or footer