Trust fix guide
Contact Information Found, But No Dedicated Contact Page
Contact information () was found on the homepage, but no dedicated Contact page exists at common URLs. Consider creating /contact for better user experience and discoverability.
Issue ID: TRUST-CONTACTLINK-003
Severity: low
Impact: Low
Effort: M
Use this article when
- You need deeper remediation guidance than the issue card can show.
- You want CMS-specific steps before handing the fix to a developer.
- You want a repeatable re-check path after shipping the change.
What this issue is
Contact information () was found on the homepage, but no dedicated Contact page exists at common URLs. Consider creating /contact for better user experience and discoverability.
Why it matters
Contact information () was found on the homepage, but no dedicated Contact page exists at common URLs. Consider creating /contact for better user experience and discoverability. This affects buyer confidence and whether a visitor feels comfortable contacting or buying from you.
How we detect it
- FreeSiteAudit flags this issue when the rule for TRUST-CONTACTLINK-003 fails and the page evidence points to Contact, Url probe.
- Typical evidence looks like: Found on homepage:.
Evidence examples
Found on homepage:
No Contact page found at common URLs
How to fix it
- 1Create a dedicated Contact page consolidating all contact info
- 2Link to it from your main navigation or footer
- 3Include form, email, phone, address, and business hours
How to re-check it
- Confirm a dedicated /contact page exists and is linked